Privacy Policy

Website Privacy and Data Protection

Collection and Handling of Personal Client Information

We are fully committed to protecting your privacy and ensuring that any personal information you share with us remains secure, private, and treated with absolute care.

This privacy policy explains exactly how we collect, use, and safeguard your data when you visit our website, use our contact forms, or book a service at our Philadelphia suite. We do not sell, rent, or share your personal information with outside third parties for their own marketing purposes. The details you provide are strictly used to manage your appointments, process your secure payments, and deliver the highest quality of personalized care. By using our website and inputting your details, you consent to the data collection and usage practices described below.

Frequently Asked Questions

What specific personal information do you collect from clients? We only collect the essential information needed to fulfill your booking requests and provide safe treatments. This includes your name, email address, phone number, and billing information for deposits. For specific services like our lip fillers or anti-aging facials, we may also collect basic health, lifestyle, or skin history details through our intake forms to ensure you do not have any medical contraindications before we begin a treatment.

How do you use my contact details and booking information? Your information is primarily used to confirm your appointments, send automated text or email reminders, and process deposit payments securely. We also use your contact details to communicate important pre-care instructions or follow up with your specific aftercare routine. Occasionally, we may send updates about new packages, special promotions, or suite announcements, which you can easily opt out of at any time.

How do you keep my payment and personal details secure? We take data security very seriously. All digital intake forms and personal records are stored on secure, password-protected platforms that strictly limit access to authorized staff members only. Furthermore, all online financial transactions and deposit payments are processed through encrypted, industry-standard merchant payment gateways, meaning we never store or have direct access to your full credit card or banking details.

Do you track website data or use cookies on this platform? Yes, our website uses basic cookies and analytical tools to help us understand how visitors interact with our pages, what services are viewed most often, and how we can improve the overall user experience. This data includes anonymous information like your IP address, browser type, and the pages you visit. This tracking does not collect any identifying personal information and is strictly used for website optimization.

How can I update my information or contact the suite? If you ever need to view, correct, update, or request the deletion of any personal information we have on file, you can contact us directly. Our physical location is 179 W Berks St Ste 307, Philadelphia, PA 19122, United States, and you can reach our team by phone at +1 609-498-9949 during regular business hours to make any necessary updates to your client file.